This article applies to:
E-Prime Go 1.0
E-Prime 3.0
This bug has been corrected in both E-Prime Go 1.0 (1.0.2.41) and E-Prime 3.0 (3.0.3.214).
Symptoms
Launching the E-Prime Go or E-Prime installer results in the hasp driver being reinstalled (even if a later version exists).
Solution
E-Prime Go
Upgrade to E-Prime Go 1.0 (1.0.2.41) or later.
E-Prime
Upgrade to E-Prime 3.0 (3.0.3.214) or later.
Workaround
These workarounds are intended only for those users who are unable to update to the E-Prime Go version that contains the bug fix.
Reinstall the hasp driver when prompted during E-Prime Go installation.
Then, install the latest hasp driver from the hardware manufacturer. For more information, see LICENSE: Downloading the latest HASP driver [27703].
See Also:
RELEASE INFO: E-Prime Go 1.0 Known Issues [34992]
ERROR: HASP driver issues on Windows 10 (version 2004, 20H2, 21H1, 21H2) and 11 [35173]
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