BUG FIX: Freezing may occur on E-Prime Go runs using Windows 10 (1903 or 1909) [36052]

This article applies to:

E-Prime Go 1.0

This bug has been corrected in E-Prime Go 1.0 (1.0.2.41).

Symptoms

E-Prime Go experiments ran on Windows 10 May 2019 Update (Version 1903) or Windows 10 November 2019 Update (Version 1909) cause E-Prime Go to either report the "Display is too busy" runtime error or freeze.

Solution

Upgrade to E-Prime Go 1.0 (1.0.2.41) or later.

 
Workaround

These workarounds are intended only for those users who are unable to update to the E-Prime Go version that contains the bug fix.

Option 1:

Shorten the user name of the Windows account to less than 9 characters.

Option 2:

Run on a machine that is not using Windows versions 1903 or 1909.

See Also:

RELEASE INFO: E-Prime Go 1.0 Known Issues [34992]