Welcome to PST Product Service and Support

Stay updated with announcements, download software and samples, access our Knowledge Base, get answers from the community, and share your feature suggestions with us!

Workaround now available - Windows 10 Creators Update interrupts E-Prime’s ability to detect the refresh rate. Read the update.


Have a general question about one of your products?
  Type your question or related term in the search field above to search our Knowledge Base, Documentation, Samples, and How-To Videos for related information.
Need access to downloads for one of your PST products?
  Make sure to register the product with your account by selecting "Register New Product..." under the Registered Products section below. Once registered, click the "Click Here to Show Downloads" button in the Downloads section below for a list of all products available for download.
Need to view your requests?
  To view a list of requests, click here.
Still unable to find what you are looking for?
  Submit a support request directly to one of our technical consultants by clicking the "Submit a request" button at the top of the page.


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E-Prime Training

E-Prime training is available online, at workshops, in-person at our office, and at your institution. Beginner, intermediate, advanced, and customized agendas are available.



E-Prime Support Plans

If your E-Prime support has expired, you can purchase a new support plan in our online store or by emailing our Sales department at sales@pstnet.com. Silver and Gold Support Plans are available.