Known Issues and Fixes
This section contains articles that describe issues and errors in the E-Prime 3.0 system that are not bugs (i.e., issues running on Windows 10). Symptoms of the issue are addressed. If possible, workarounds and solutions to the issue are provided.
- ERROR: Multiple monitor experiments run on Windows 10 or Windows 11 freeze or receive a display is too busy error (Error 11102) [35180]
- INFO: Windows 11 Hides Toolbox Scroll Bar [41670]
- BUG FIX: Unable to edit SNTP settings in the Program Folder [41499]
- ERROR: Installing E-Prime 3 Update 3 on SmartDeploy's base image breaks licensing [40856]
- ERROR: Buttons, Echo, or DisplayDevice dialog boxes appear black [40646]
- ERROR: Installing E-Prime 3 Update 3 results in an error message to reinstall due to a missing DigiCert Trusted Root G4 certificate [40374]
- ERROR: ASIO4ALL may cause a crash to desktop [40212]
- ERROR: Experiment crashes to desktop when using a Nested List [40218]
- ERROR: Experiment crashes when rotating the monitor to a portrait orientation [40219]
- ERROR: Initial responses to an Input Mask on Windows 11 not recognized in E-Prime 3.0 [38923]
- ERROR: Windows 11 Taskbar Pill Prevents Focus [38902]
- ERROR: Running experiments remotely, with screen sharing software, or in a virtualized environment is not supported [37202]
- ERROR: Black screen when using Buttons, Echo, or DisplayDevice dialog boxes [37090]
- ERROR: G-Sync and FreeSync may cause freezing and runtime errors [37035]
- ERROR: Some chipsets may have incompatibility with E-Prime Suite [35879]
- ERROR: Troubleshooting issues related to opening data files [34478]
- ERROR: HASP driver issues on Windows 10 (version 2004, 20H2, 21H1, 21H2) and 11 [35173]
- ERROR: Basic Troubleshooting for Subject Station or Runtime Machines [34476]
- ERROR: Error 11076: Invalid DisplayFrameThresholdStimDisplay value when running at a 200+ Hz refresh rate [30240]
- ERROR: Enabling FIPS interferes with E-Prime Licensing [34454]
- ERROR: Unable to install PST Port Driver error prevents E-Prime installation [31283]
- ERROR: AMD or NVIDIA overlay appearing on screen when running experiments [34405]
- INFO: SkyLake Processors and beyond [30636]
- ERROR: How to avoid accidental pressing of special keys (Windows Key, Ctrl+Escape, etc.) [17261]
- INFO: Why is gray/silver in MS Paint not equal to gray/silver in E-Run [16861]
- ERROR: Objects log with less string literals in effort to reduce "Script Too Large" errors [17916]
- ERROR: Restoring a missing menu bar in E-Studio [29894]
- ERROR: Avoiding and eliminating Recursive Loops from Your Experiment Structure [18096]
- ERROR: Drawing Error #11009 on Machines Running Novell Zenworks [17976]
- ERROR: Reduce background applications to avoid internal drawing errors [18010]