This article applies to:
E-Prime Extensions for Tobii Pro 3.2
Symptoms
Images may appear to be blank in Tobii Pro Lab in both the timeline and Time of Interest dialogs.
Detail
This issue may occur when running on Windows 7.
Workaround
Upgrade the Operating System to Windows 10. Windows 10 is also reccomended by Tobii for Tobii Pro Lab (https://www.tobiipro.com/product-listing/tobii-pro-lab/system-requirements/).
The images should appear normaly when running on Windows 10.
See Also:
RELEASE INFO: E-Prime Extensions for Tobii Pro 3.2 Known Issues [28931]
RELEASE INFO: Operating system (Windows 10, Windows 8.1, Windows 8, Windows 7, Vista, and XP) support in E-Prime [18652]
ERROR: Missing Images or Invalid Source Rect Error when Tobii Pro Lab display is not properly defined [30941]
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