BUG: Error on TPLOpen when using non-default Display name [30766]

This article applies to:

E-Prime Extensions for Tobii Pro 3.2

Symptoms

A runtime error occurs on the TobiiProLab_Open call when generating the experiment not using the default Display name.

Detail

The following error occurs when the Tobii monitor used for eye tracking is named anything other than the default "Display".

The following text is shown in the Output Window.

ERROR: The error occurred in the method named "TobiiProLab_Open(c" at line number 45 of a Certified Package File

The error occurred in a Certified Package File. Please see the output window for details.

Workaround

Open up the Experiment Object Property Pages > Devices tab and rename the display used for eye tracking to "Display".

For example, if the Display has "TobiiProDisplay" as the name, it should be renamed to "Display" in the Property Pages.

Make sure to change any other script referencing the old name and/or any set Dispaly Names on E-Objects Property Pages > General tab.

For more information on assigning displays, see the section "Support for Multiple Video Displays" in E-STUDIO: Available Devices in E-Prime [22722].