BUG FIX: Experiment Advisor Report cannot open in Google Chrome, Edge (Chromium), or Firefox [30300]

This article applies to:

E-Prime 3.0
E-Prime 2.0

 

This bug has been fixed in E-Prime 3.0.3.214 (Update 3).

 

Symptoms
The Experiment Advisor Report (.xml file type) does not open correctly in Google Chrome, Edge (Chromium), or Firefox.

 

Detail

When the Experiment Advisor Report .xml file opens in Google Chrome, Edge (Chromium), or Firefox, it is either blank or unformatted text (see image below). Due to a security issue in Google Chrome, Edge (Chromium), and Firefox, it does not load local files (i.e., Experiment Advisor Report) correctly.  

 

 

Solution

Update to E-Prime 3.0 Update 3 (3.0.3.214).

 

When opening the Experiment Advisor Report, open the file that contains a .html extension.

 

 

The .html file will open correctly in Google Chrome, Edge (Chromium), or Firefox.

 

Workaround

This workaround is intended only for those who are unable to update to the version of E-Prime that contains the bug fix:

 

Workaround 1:

Use Internet Explorer to open the Experiment Advisor Report instead of Google Chrome.
 

 

NOTE: Internet Explorer is no longer a part of Windows as of June 15th, 2022. Therefore, this workaround may not be available to all users.

 

Workaround 2:

In Edge (Chromium) go to Settings (...) > More tools > Reload in Internet Explorer mode.

 

 

For more information, see https://docs.microsoft.com/en-us/deployedge/edge-ie-mode.

 

See Also:
RELEASE INFO: Known Issues in E-Prime 3.0 [27789]