INFO: Anti-Virus Programs prevent E-Prime from running properly [35789]

This article applies to:

E-Prime Go 1.0

E-Prime 3.0

E-Prime 2.0

E-Prime 1.x

Detail

Anti-Virus programs such as Avast (www.avast.com) and AVG (www.avg.com) may interfere with E-Prime. If using E-Prime Go, Avast and AVG may interfere with a participant's first run of an experiment.

First, a "Cyber Capture" may need to scan before proceeding:

Once the scan completes, the application resumes it's normal operations.

With Avast and AVG, "secure folders" are created in which applications are not allowed to modify. By default, the Desktop, Documents, and Pictures folders are secured. If you attempt to run an experiment from one of these locations, you may encounter a runtime error upon completion:

WARNING: This may result in data not being written on initial run. This applies to any E-Prime experiment run from these secure folders and any E-Prime Go experiment packed in Manual mode.

Running in an allowed location or customizing your settings resolve this issue. Consult with your Anti-Virus company for more information.