This article applies to:
E-Prime 2.0
This bug has been corrected in E-Prime 2.0 (2.0.8.76).
Symptoms
When launching CodecConfig application from the start menu or after launching selecting yes to the "Create Default Mappings" dialog, the CodecConfig application crashes with a Windows standard "send report" error message box.
End users having this issue should update to the most recent version of E-Prime 2.0 to avoid this error.
Solution
This workaround is intended only for those who are unable to update to the version of E-Prime that contains the bug fix:
Upgrade to E-Prime 2.0.8.76 or later.
Legacy End User Comments
| Zach Reynolds 11/28/2011 15:34 | Running version 2.0.8.90 and Codec Config crashes immediately. |
| Brandon Cernicky 12/1/2011 13:43 | If you continue to receive any crashes, please contact web support via an incident. |
| Jeanny Santana 3/23/2012 11:56 | Running 2.0.8.90 and launching CodecConfig application from the start menu or after launching selecting yes to the "Create Default Mappings" dialog, the CodecConfig application crashes |
| Rich Rarey 5/23/2012 15:02 | In upgrading an experiment from v2.0.8.22, my experiment failed with error on the first time it tried to play an audio file. In diagnosing the problem, the CodecConfig app in version 2.0.10.182 would also fail, without explanation and without writing an entry to the Windows Event Log. The workaround was to install the free K-Lite codec suite, which automagically restored the ability to play the linear uncompressed WAV files, without needing to set up the CodecConfig. The CodecConfig showed the defaults for WAV file playback to be "File Source (Async)". |
| Brandon Cernicky 9/10/2012 16:24 | E-Prime 2.0.10.242 (production release) should not exhibit any crashing behavior. Prior editions may require .NET 3.5 SP1 or later to be installed. |
| Roger Ellingson 4/24/2014 23:29 | It's been awhile since I developed in Eprime. I had to port desktop es2 project to laptop windows 7 x64 pro. Had a dickens of a time with sounds as above. Codec config tool would either flash or crash. Installed all the pre-install packages, installed the latest Eprime 2.0.10.353. Still no codec config tool was operable. The sound tester worked and saved the xml outputs. Finally I did as above and install the K-lite package. Now I can play sounds from an experiment. I do not know enough about codecs to complain too much, but it took me about 4 hours to get simple sounds working! |
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