ERROR: Missing link filter error on EyeLink 1000 [34373]

This article applies to:

E-Prime Extensions for EyeLink 3.0

Symptoms

An error such as the following occurs during a test session when running an EyeLink-enabled experiment:

Recommended link event filter missing: 'BLINK'

Error Number: 24488

Detail

This issue has been observed on systems running the EyeLink 1000 and EyeLInk 1000 Plus. If you happen to encounter the issue on another system, please report it to Psychology Software Tools.

Workaround

Perform one of the workarounds listed below:

1. Attempt to run the experiment again. Typically, this error does not occur twice in a row.
2. Uncheck the "Terminate..." options in the EyeLink device.

NOTE: PST does not recommend unchecking the “Terminate...” options unless previous experiment runs show accurate data. Additionally, review the eye.log file on the EyeLink machine following any issues to determine if any false positives occurred. 

See Also:

RELEASE INFO: E-Prime Extensions for EyeLink 3.0 Known Issues [30393]