ERROR: Avoiding clock access errors when developing Net Station-enabled experiments [18030]

This article applies to:
E-Prime Extensions for Net Station 2.0

Symptoms

The following error occurs:

An error has occurred while accessing the clock.

Detail
The E-Run.ini file is essential in order for E-Prime to locate the Single Clock at runtime. An error occurs if this file is missing, or the machine is not connected to the Single Clock hardware.

Solution

First, verify that the E-Run.ini file is in the correct file path:

C:\Program Files\PST\E-Prime\Program\E-Run.ini

Then, verify that the contents of the E-Run.ini file are accurately specified. On a machine using the Single Clock the options should be set to the following by default:

[Options]
CustomClock="EgiClockExtension.ebn"
CustomClockIndex=0

On an experiment development machine (i.e., not connected to or not using the Single Clock hardware) you should disable the Single Clock hardware by using a semi-colon to comment out the options, e.g., the options should be set to the following:

[Options]
;CustomClock="EgiClockExtension.ebn"
;CustomClockIndex=0