INSTALL: E-Prime Machine Configuration Requirements [43078]

This article applies to:

E-Prime 3.0
E-Prime 2.0
E-Prime 1.x

Detail

E-Prime's applications are designed to work out of the box without additional configurations on the machine. However, security policies implemented by your institution or IT department may result in E-Prime's applications not being able to function properly. This article details the machine configuration settings that are required in order to run the E-Studio application.

Port Access

E-Prime requires access to the following ports in order for E-Studio to successfully access a USB or Cloud License:

• 443 for *.pstnet.com¹
• 1947 for inbound² and outbound UDP/TCP³

Ensure that firewalls and anti-virus programs are not blocking these ports or any of the E-Studio/HASP applications or services.

¹Cloud Licenses must be able to communicate with the E-Prime Cloud Server in order to validate the Cloud License when using E-Studio. We recommend whitelisting the *.pstnet.com domain to ensure that this communication is allowed. Port 443 is also used for documentation links and update checks.

²Inbound UDP is needed for Broadcast search if hosting your own Network/Group Hardware Key. If specifying an IP Address/Dynamic name in the search parameter, UDP broadcast is not needed.
 
³Outbound TCP is needed to communicate with the hosting license (either Network/Group Hardware Key or Cloud Licensing Server).
 

See Also:

GETTING STARTED: E-Prime Machine Requirements [22669]

RELEASE INFO: Operating system (Windows 11, 10, 8.1, 8, 7, Vista, and XP) support in E-Prime [18652]

LICENSE: E-Prime 2.0 License Violation and Grace Period dialogs [19520]

LICENSE: E-Prime 3.0 License Violation and Grace Period dialogs [23677]

INFO: User Permissions and Privileges Considerations for E-Prime [34585]

INFO: Anti-Virus Programs prevent E-Prime from running properly [35789]