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Articles
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ERROR: PsychMate Display Issues on Windows 8 and 10 [21975]
This article applies to:PsychMate Symptoms The following error occurs when running a PsychMate Student experiment: Msg: an error occurred while attempting to open the device Device Name: Display...
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ERROR: Subject overflow error occurs when running PsychMate [21974]
This article applies to:PsychMate SymptomsThe "Subject overflow" error occurs. DetailThis error occurs in older versions of the PsychMate Student software. Workaround Update to the latest PsychMat...
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ERROR: Not enough space error when installing PsychMate [21973]
This article applies to:PsychMate Symptoms An error stating "not enough space on drive C\ to extract this package" occurs. DetailThis error often occurs when attempting to run the PEAK or PsychMa...
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ERROR: Category Does Not Exist Error [21972]
This article applies to:PsychMate Symptoms An error stating that the "category does not exist" appears. DetailThis error occurs in the PsychMate Instructor software. It occurs either because ther...
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INFO: Tracking Participation [21970]
This article applies to:PsychMate DetailIn order to track student participation, PsychMate allows the instructor to generate summaries by student and experiment. These summaries allow the instructo...
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INFO: Updates to the PsychMate Software [21968]
This article applies to:PsychMate DetailPsychMate updates are made available to students as downloads from the PsychMate or PST Support website. This permits all students to use the most current ve...
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INFO: PsychMate Class Information (Instructor) [21967]
This article applies to:PsychMate DetailWhen creating a class in the PsychMate Class Configuration Manager (Instructor software), the following restrictions apply: Class Title: Cannot exceed 50 ...
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INFO: Multiple Students Using One Machine [21966]
This article applies to:PsychMate DetailMultiple students may use the same installation of PsychMate (i.e., the same machine). Because students must log in using a unique email address and password...
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INFO: Data Submission Failures [21965]
This article applies to:PsychMate DetailIf submission of data fails (e.g., Internet connection is lost, the server is unavailable, etc.), the data is saved locally to the machine running PsychMate....
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INFO: Using Multiple Machines [21964]
This article applies to:PsychMate DetailPsychMate is a web-based application that stores data at a web server created and monitored by Psychology Software Tools, Inc. Experiments can be run and da...