This article applies to:
Users may notice that E-Prime Check for Updates notifications are not occurring.
System Admins may notice the error below in Event Viewer.
If E-Prime Check for Updates notifications are not appearing, an older Microsoft Redistributable may need to be installed on your machine. This can be verified by checking the Event Viewer application. The following error notification appears for E-Studio:
Activation context generation failed for "C:\Program Files (x86)\PST\E-Prime 3.0\Program\MachineInfo.dll". Dependent Assembly Microsoft.VC80.MFC,processorArchitecture="x86",publicKeyToken="1fc8b3b9a1e18e3b",type="win32",version="8.0.50727.6195" could not be found. Please use sxstrace.exe for detailed diagnosis.
Install the VS 2005 SP1 Redistributable to resolve the issue.
The VS 2005 SP1 Redistributable is installed with E-Prime 2.0 (22.214.171.1246).
It is also available as a standalone installer from our website: https://download.pstnet.com/dl/ce2922f83fb4b170affce0ea448b107b/VC2005%20June%202011%20vcredist_x86.exe
This can be downloaded from Microsoft at: https://www.microsoft.com/en-us/download/details.aspx?id=26347 (select vcredist_x86.EXE)