This article applies to:
This bug has been corrected in E-Prime 2.0 (18.104.22.168).
The serial number field in the About Box of E-Studio 2.0 appears incorrectly or Unknown. This is due to an internal error.
Upgrade to E-Prime 22.214.171.124 or later.
This workaround is intended only for those who are unable to update to the version of E-Prime that contains the bug fix:
You can also find your seiral number in two different ways. The first and easiest way would be to naviage to C:\Program Files (x86)\PST\E-Prime 2.0\Program, find the application called LicenseManager.exe and double click on it to run it. This will display your registered serial number.
You can also find your serial number by going to the Uninstall A Program Windows Applet, finding E-Prime listed there, right clicking on header column, click "More" and click "Product ID". The serial number will be listed there.