BUG: Silent Installation occasionally shows prompts when launching E-Prime [26081]

This article applies to:

E-Prime 3.0

Symptoms

Silent Installation occasionally shows prompts when launching E-Prime.

Detail

E-Prime 3.0 may display prompts when attempting to silently deploy using the MSI.

Workaround

As a workaround, we recommend passing all flags on the same line. For example in Command Prompt:

msiexec /qn /i "C:\Users\%USERNAME%\Desktop\E-Prime\E-Prime 3.0.msi" USERNAME="The User" COMPANYNAME="My Institution" ISX_SERIALNUM="XXX-XXXXXXX-XXXXXXXX" SILENTREGISTRATION="1" MACHINE.AUTOUPDATE.USEMACHINESETTINGS="1" MACHINE.AUTOUPDATE.NEVERPROMPTFORUPDATES="1" MACHINE.OPTIONS.FIRSTOPEN.QUIET="1"

If you wish to create a log of the install, please use /lvoicekeywarmupx.

msiexec /lvoicewarmupx "C:\Users\%USERNAME%\Desktop\install.log" /qn /i "C:\Users\%USERNAME%\Desktop\E-Prime\E-Prime 3.0.msi" USERNAME="The User" COMPANYNAME="My Institution" ISX_SERIALNUM="XXX-XXXXXXX-XXXXXXXX" SILENTREGISTRATION="1" MACHINE.AUTOUPDATE.USEMACHINESETTINGS="1" MACHINE.AUTOUPDATE.NEVERPROMPTFORUPDATES="1" MACHINE.OPTIONS.FIRSTOPEN.QUIET="1"

If you still encounter issues with the silent flags not passing properly, you can use a startup script or reg query to update and check for the following registery keys.

[HKEY_LOCAL_MACHINE\SOFTWARE\Wow6432Node\Psychology Software Tools\E-Prime\3.0\CheckForUpdate]
"UseMachineSettings"=dword:00000001
"NeverPromptForUpdates"=dword:00000001

[HKEY_LOCAL_MACHINE\SOFTWARE\Wow6432Node\Psychology Software Tools\E-Prime\3.0\E-Studio\Options\FirstOpen]
"Quiet"=dword:00000001

[HKEY_CURRENT_USER\Software\Psychology Software Tools\E-Prime\3.0\E-Studio\Options] 
"OpenCount"=dword:00000001 

If you are uncomfortable modifying the registery, please contact your IT department prior to making any changes.

To suppress the Registration prompt on first open, you can silently register E-Prime 3.0 by passing the information to LicenseManger.exe or by deploying the Registration.xml file.

"C:\Program Files (x86)\PST\E-Prime 3.0\Program\LicenseManager.exe" /sr /user="The User" /institution="My Institution" /serial="XXX-XXXXXXX-XXXXXXXX"

The file it creates is called Registration.xml located in C:\ProgramData\Pst\E-Prime\3.0. This can be copied and placed on all of your machines.