User was instructed to turn on debugging information to diagnose a problem. When attempting to set this setting through the Tech Support dialog, the setting was not saved when opening the Tech Support dialog while E-Studio was open.
Use TSDialog.exe (available at http://www.pstnet.com/downloads/misc/tsdialog.exe) to set the logging setting when E-Studio is not open.
Update your system to E-Prime 1.1 Service Pack 2
This patch permits the check or uncheck value to persist when E-Studio is open.
NOTE: E-Studio must be closed and reopened for the new setting to take affect.
This article applies to:
E-Prime 1.1 Service Pack 1
E-Prime 1.1 Service Pack 2