This article applies to:
This bug has been fixed in E-Prime 1.1 SP2.
User was instructed to turn on debugging information to diagnose a problem. When attempting to set this setting through the Tech Support dialog, the setting was not saved when opening the Tech Support dialog while E-Studio was open.
Update to E-Prime 1.1 SP2 or later.
This patch permits the check or uncheck value to persist when E-Studio is open.
NOTE: E-Studio must be closed and reopened for the new setting to take affect.
This workaround is intended only for those who are unable to update to the version of E-Prime that contains the bug fix:
Use TSDialog.exe (available at https://download.pstnet.com/dl/6c88c2d98ee9718b554ae44c1a5d1d98/tsdialog.exe) to set the logging setting when E-Studio is not open.