Open the Tech Support Dialog
Option 1 - From within E-Studio
From the Help menu, click on About E-Studio...
From the About E-Studio dialog, click on the Tech Support button
Option 2 - Download the latest update from the web
Download and run http://www.pstnet.com/downloads/misc/tsdialog.exe
Option 3 - From E-Prime CD
Run TSDialog.exe from the Support folder on your E-Prime CD
Generate the Tech Support Report
From the Tech Support Dialog, locate and click on the Generate Report button as shown in the figure below.
Save the file to be generated.
After the report is generated, attach it to a web support request as directed by a PST representative.
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