Detail
1) Find your Print Screen button. It differs by keyboard model but it is usually in the row closest to the top of the keyboard. Look for the third button from the right end of the row or to the right of the F12 key. It could say the following:
Print Screen
Sys Rq
or
PrtScn
SysRq
or
PrtScn
2) Press the Print Screen button to take a picture of the entire screen. If you only want to capture the active window, first hold down the Alt key and then press the Print Screen button. This will copy your screen capture to the computer's clipboard.
3) Open Paint by navigating to Start > All Programs > Accessories > Paint. Retrieve the image from the clipboard by holding down the Ctrl button and pressing the 'v' key to paste. Save the image.
If you want to cut out part of your saved screen capture:
1) Press the rectangular select tool in the toolbox. It looks like a box made of dotted lines.
2) Click on the upper-left corner of where you want your new image to start. While you hold down your left mouse key, drag your mouse until the resulting rectangle has covered everything that you want. Release the mouse button.
3) Hold down the Ctrl button and press the 'c' key to copy your selection to the clipboard. Open Paint from the Start menu again to create a new window. Paste the selection into the new window by holding down the Ctrl button and pressing the 'v' key. Save your selection as a new file.
Please send us your screen capture as an attachment to your support request. You can attach one file per submission in the box beneath your message content. If you require sending multiple files, consider compressing them into a .zip file or adding additional files in later follow-up replies.
1) Find your Print Screen button. It differs by keyboard model but it is usually in the row closest to the top of the keyboard. Look for the third button from the right end of the row or to the right of the F12 key. It could say the following:
Print Screen
Sys Rq
or
PrtScn
SysRq
or
PrtScn
2) Press the Print Screen button to take a picture of the entire screen. If you only want to capture the active window, first hold down the Alt key and then press the Print Screen button. This will copy your screen capture to the computer's clipboard.
3) Open Paint by navigating to Start > All Programs > Accessories > Paint. Retrieve the image from the clipboard by holding down the Ctrl button and pressing the 'v' key to paste. Save the image.
If you want to cut out part of your saved screen capture:
1) Press the rectangular select tool in the toolbox. It looks like a box made of dotted lines.
2) Click on the upper-left corner of where you want your new image to start. While you hold down your left mouse key, drag your mouse until the resulting rectangle has covered everything that you want. Release the mouse button.
3) Hold down the Ctrl button and press the 'c' key to copy your selection to the clipboard. Open Paint from the Start menu again to create a new window. Paste the selection into the new window by holding down the Ctrl button and pressing the 'v' key. Save your selection as a new file.
Please send us your screen capture as an attachment to your support request. You can attach one file per submission in the box beneath your message content. If you require sending multiple files, consider compressing them into a .zip file or adding additional files in later follow-up replies.
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