This article applies to:
StartupInfo prompts cause a lock up if Keyboard input is used.
Microsoft updated many Input Method Editors (IMEs) in Windows 10 2004. Currently, it is known that the Microsoft Japanese IME and Microsoft Simplified/Traditional Chinese IME cause lock ups when attempting to use the Keyboard on StartupInfo prompts with E-Prime 2.0. This affects both E-Studio and E-Run.
NOTE: This issue may occur on other IMEs as well such as Microsoft Korean IME, etc. Please report any issues to Psychology Software Tools support.
The following workarounds are possible:
Upgrade to E-Prime 3.0. This issue has not been found to occur on E-Prime 3.0. To upgrade your experiments, see RELEASE INFO: Upgrading Experiments to E-Prime 3.0 .
If you would like to purchase E-Prime 3.0, please contact our Sales department at Sales@pstnet.com.
Enable Compatibility mode on your IME.
- Select Start, type Settings, and select it or press Enter.
- Type IME settings into the search box within Settings and select the IME settings that are appropriate to your language (e.g., Japanese IME Settings, Chinese IME Settings, etc.).
- Select General.
- Turn on Use previous version of Microsoft IME.
NOTE: You may set Compatibility back to its normal state after the run has completed.
For more information, follow the steps at the end of the following articles to enable Compatibility:
NOTE: When using Compatibility with Simplified Chinese, the initial E-Run Subject StartupInfo prompt was delayed a few seconds then returned to normal functionality. This issue did not occur when running from E-Studio.
NOTE: When using any Compatibility settings, timing should be verified by external hardware to ensure millisecond accuracy TIMING: Verifying your Clock and Timing in E-Prime .