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Forum Newbie
Group: Forum Members
Last Login: 12/10/2007 3:27:07 PM
Posts: 3,
Visits: 10
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When trying to do an uninstall to update to a newer version of the software, we ran into an error 1327 (I think that was the number, I'm going from memory unfortuantely), Invalid drive P:
The software was not installed on the P drive, however the P drive does have the My Documents redirected to it (this is in a domain environment). The uninstallation fails when we get this error, and eprime remains on the machine. (Oh, and at least sometime, it unmaps the mapped drives on the system when this happens, to the point that an actual reboot is needed to recover them).
Any idea why the uninstall system would be this unhappy with a network drive? (And like I said, other than maybe the My Experiments folder, eprime wouldn't be installed on this drive, it's installed on the local drive).
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Forum MVP
Group: Administrators
Last Login: Yesterday @ 10:30:44 PM
Posts: 549,
Visits: 1,198
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| This issue is under investigation. The E-Prime installation does not install anything into the My Documents or My Experiments folder *, so it is interesting that it would require those folders wherver they are mapped. If you continue to have some issues with uninstalling, then you can brute force remove the installation from the add/remove list by downloading a program from Microsoft, see http://support.pstnet.com/forum/FindPost276.aspx for more info. If you choose this manual route, please manually remove the files in C:\Program Files\PST\E-Prime 2.0 also. * - For reference, the E-Prime installation does install samples, tutorials, etc into the Program Files folder and then these are manually copied to your My Experiments folder via a prompt on first load, but there are no instructions from the installer to remove them.
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